Norwegian, officially known as Norwegian Air Shuttle ASA, is a well-known low-cost airline founded in Norway. The airline began operations by focusing primarily on domestic routes within Norway to meet the demand of more affordable air travel in the region. Over the years, it expanded significantly, fulfilling its goal of making air travel accessible to a broader audience. Its business model focuses on cost-effective operations and competitive pricing, which has played a critical role in its expansion into international markets. The airline operates a modern and efficient fleet designed to reduce overhead costs and environmental impact. Norwegian’s fleet supports its operations across a wide range of international routes, connecting numerous destinations across continents. The focus on modernity not only enhances the travel experience but also aligns with global sustainability efforts in reducing emissions. The choice of aircraft is strategically aligned with the company’s vision of providing affordable and accessible air travel while maintaining high standards of safety and customer service. Norwegian offers a variety of services designed to cater to different customer needs. It provides flexible ticketing options that range from basic economy fares to more premium services, allowing passengers to customize their travel experiences according to their preferences and budgets. Onboard services are tailored to ensure comfort and convenience, maintaining a good balance between cost-effectiveness and passenger satisfaction. Additionally, Norwegian has leveraged technology effectively, enhancing customer service through innovative solutions such as streamlined online booking systems and a user-friendly mobile app, ensuring a smooth and efficient customer experience from booking to boarding.