I recently had an incredibly frustrating experience with Turkish airlines that I feel compelled to share. I booked a flight from lax to tel aviv and tel aviv to lax, roundtrip. from israel to istanbul, my plans disrupted due the war. Understandably, flights were being canceled left and right, and I was informed that my flight was one of them. The nightmare began: Turkish airlines not only failed to provide any assistance but also refused to refund my money for the canceled flight. Despite the fact that the circumstances were beyond my control and that flights were not operating outside of Israel, they insisted on keeping my hard-earned cash. The lack of empathy and understanding from their customer service team was astounding. Instead of offering alternatives or working towards a solution, they simply brushed off my concerns and pointed to their "no refund" policy. Overall, my experience with turkish airlines was nothing short of a nightmare. Their lack of flexibility, empathy, and poor customer service have left me feeling cheated and utterly disappointed. I strongly advise against using their services. I had emailed there customer relations department with no answer for months

By mistake I took Turkish airlines again after 5 years hoping the experience will be better than it was the last time but it was not. I flew on a return ticket from Los Angles to Istanbul to Karachi, Pakistan changing planes in Istanbul. The planes they are using are still too small, 3 by 3 by 3 seaters Or 2 seat, 4 seat & 2 seat plane. Turkish Air you need bigger planes for these long flights with more seat space. Passengers are so cramped, like sardines in a tin-can. If someone lowers the seat in front, you have to lower yours otherwise their seat is right in your face. All the movies are old, the sounds system is not great either. Inflight service: You ask the flight attendant for cookies; they don’t have any. Ask for fruit, they don’t have any, ask for a snack with chocolate, they don’t have any. Turkish air is a major airline but leaves a lot to be desired when it comes to passenger comforts.

Tuvimos una experiencia de vuelo agradable y agradable. El personal fue muy bueno en este sentido. Proporcionaron todas las facilidades. Disfruté mucho de sus delicias y comida.

It was a comfortable and fun flight. I really liked their food and drinks. After the meal, instead of dessert, I chose a fruit plate, which contained many fresh fruits. The seats were also comfortable, I had a pain-free flight.

I was satisfied with the service quality, helpfulness and courtesy of the airport staff and flight crew. I don't know about other passengers, but I had a nice experience. It was nice that they served a delicious and attentive meal even though we didn't even have to wait for the food. Other services were also very nice.

The service quality was very good. The staff was professional, caring and courteous. Our flight was very comfortable and enjoyable. Food, entertainment system and other services were very good.

Their services were very nice. I handled the procedures at the airport very easily. The seats were very comfortable. The food and treats were also very nice and delicious. They provided service for our comfort throughout the flight.

The staff was very good, they worked devotedly to make us comfortable both at the reception and throughout the flight. They did not compromise on their kindness. Food and other catering services were also timely and attentive.

La atención al pasajero fue buena y el personal agradable. La comida que servían a bordo era bastante buena y me gustó. Había mucho espacio para las piernas mientras estaba sentado, por supuesto, las personas más altas probablemente lo pasan más mal en todas partes. La selección de películas o juegos era suficiente, las mantas estaban preparadas y cualquiera que quisiera podía usarlas. En general, el vuelo fue agradable.

Salir con un avión de Turkish airway es muy cómodo, aparte del aterrizaje suave, el servicio en la cabina del avión es muy adecuado. Lo más importante es que este es un vuelo directo sin tener que transitar.