A Nightmarish Flight with Air France and KLM: A Cautionary Tale My recent journey with Air France and KLM was a harrowing experience that I'll never forget. From the moment I stepped onboard, it was evident that this airline was more interested in maximizing profits than providing a satisfactory customer experience. The flight attendants were dismissive and arrogant, treating passengers with a sense of entitlement that was both shocking and offensive. Their lack of empathy and professionalism was a stark contrast to the courteous service I've come to expect from reputable airlines. The food and beverages offered were a disgrace. The meals were meager and unappetizing, and the drinks were watered down. It's clear that Air France and KLM are cutting corners to save costs, sacrificing passenger comfort and satisfaction in the process. But the truly unacceptable behavior came to light when my baggage was delayed. Despite repeated attempts to contact their customer service, I received little to no assistance. The airline seemed more concerned with avoiding responsibility than resolving my issue. Their handling of my delayed baggage claim was a complete disgrace, characterized by denial, evasion, and utter disregard for my concerns. I strongly advise travelers to avoid Air France and KLM at all costs. Their poor customer service, unacceptable food and beverages, disorganized operations, and unethical handling of delayed baggage make them one of the worst airlines I've ever flown with. Let's make our voices heard and ensure that other travelers are aware of the risks associated with flying with these airlines. #AirFranceKLM #WorstAirlineEver #CustomerServiceNightmare #BoycottAirFranceKLM #TravelHorrorStory #TravelNightmare #AirlineFail #AirlineComplaints #TravelComplaints #ConsumerRights #FlightDelay #DelayedBaggage #LostBaggage #TravelTips #AirlineReviews #AvoidAtAllCosts

A Nightmare Experience with Air France and KLM I recently had the most frustrating and disappointing travel experience with Air France and KLM. My baggage was delayed for an astonishing 56 days, and upon its eventual return, I discovered that it had been significantly damaged and its contents were scattered. Despite repeated attempts to contact Air France and KLM customer service, I received little to no assistance. Their lack of urgency and evasive tactics were a clear indication that they were more concerned with avoiding responsibility than resolving my issue. The emotional distress and inconvenience caused by this delay and damage were significant. I was unable to fully enjoy my trip due to the lack of essential items, and the uncertainty surrounding the whereabouts of my belongings added to my frustration. I would strongly advise anyone considering Air France and KLM to think twice. Their handling of delayed baggage claims is unacceptable, and I have no confidence in their ability to provide adequate customer service.

A Delayed Journey: My Baggage Saga My journey began on June 28th, a seemingly ordinary day until my baggage vanished into the labyrinth of airline logistics. My flight from Marrakech, Morocco, to New York marked the start of a frustrating ordeal that would test my patience and resilience. Upon arrival, I discovered my luggage was nowhere to be found. I immediately filed a claim at JFK Terminal 1, obtaining a claim number and a phone number to call. Despite repeated attempts, I was unable to reach anyone by phone. Frustrated, I even took cabs to the airport multiple times in hopes of getting answers, but there was no trace of my baggage. Despite repeated attempts to contact Air France and KLM customer service, I received little to no assistance. The initial shock soon turned into a mounting sense of frustration as days turned into weeks with no sign of my belongings. As time passed, my anxiety grew. My suitcase contained essential items, including toiletries, clothing, and valuable electronics. Without my belongings, I felt stranded and unable to fully enjoy my trip. After a staggering 56 days of waiting, I finally retrieved my baggage upon my return to Marrakech on August 22nd. However, upon inspection, I was appalled to discover that the suitcase had been significantly damaged. The contents were scattered. I was dismayed to discover that the airline had gone through the contents of my suitcase without my consent. They had merely needed to match the bag tag, a task that could have been easily accomplished without violating my privacy. The airline's violation of its own policy regarding lost baggage (after 45 days), coupled with their lack of urgency and evasive tactics, have left me feeling frustrated and disrespected. I believe their primary concern was to avoid responsibility rather than resolve my issue. Their handling of delayed baggage claims is unacceptable, and I have no confidence in their ability to provide adequate customer service.

Booked a holiday for my kids 16th and 18th making memories instead of buying material stuff. The day of flying out Kml lost my tickets and found them 10 minutes after check-in had closed, would not put us on the next flight. So my kids missed out on there holiday. I'm still waiting on a refund it's been a month and they telling me I'm not entitled to it then saying it's been payed which it has not, I'm just getting passed from pillow to post. Not to mention the hotel and everything we payed for. Won't not recommend this company to anyone anything I tell everyone to avoid them

Great experience, nice and clean plane, good staff service and pleasant flight

My suitcase was delayed on my outbound flight from Toronto to Montpellier. I was told at the airport to spend 100 euros on essential and make a claim when I got home. I arrived home within the 21 days in which a claim needed to be made. Again my suitcase was delayed on my return flight with Air France with my receipts for making the claim in it. When my suitcase was finally delivered it was past the 21 day grace period and the claim was denied. If you need to make a claim with this airline don't wait. Do it as soon as your suitcase arrives and before they have a chance to lose it again,

I was not able to take this flight. I canceled and they told me because my flight was non-refundable that they would give me a credit. What they FAILED to mention was that if I accepted the taxes back from the flight, it would WHIP OUT THE CREDIT! So I lost $1800.00USD. I called and spoke to their customer service department. I was disconnected several times, dealt with people whom couldn't connect me with a supervisor, and in one instance dealt with an EXTREMELY RUDE individual who told me to go to the website and complain. I will NEVER FLY with this company EVER!!!

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Our baggage did not make it to the destination airport. AirFrance told me initially that I will get them the day after (today) - which I have been told is no longer the case, right now I already expect them tomorrow. I live in the Czech Republic and I have spent 1 month abroad. I took casual, business, and gym clothes. I am going to buy at least business and gym clothes so I can make it through tomorrow. AirFrance does not want to compensate for the costs involved as they say I have a permanent, and not a temporary address. I don’t care what the policy says, this is going to cost me money and make me waste time. The whole experience of missing a baggage starts at the airport, where you are waiting for longer as your bags do not come, filling all the paperwork on the baggage claim desk, having to call the company and waiting for customer service so you can get to follow up, and wasting time shopping for things that you already have. How is it possible that a customer can not be compensated for such a cost, waste of time, and bad experience?

12/25/2022 @7:00 am-7:30 am Security check in time, one of the security office “male”told me to take out my “”hijab”” for security check which he has no right to tell anyone. Everyone have freedom of their own religion and we all should respect. He also told me take out my bangles and I said to him my bangles is too tight. He replied If you can’t do that go back to your country and he let me to wait until take out my bangles While I have 4 months old baby with me. I had 10 hour transit, so far I realize this is the worse experience and worse manners I have never had. For better customer service for all visitors, every employee need to get training for better manners. I wish you all have kindness. Thank you !