I got scammed by Wizz Air I booked a bus transfer with my flight but never got a confirmation from the bus company. So, I had to buy a 2nd ticket after landing at the airport because the bus company didn't receive the information from Wizz Air that I bought a ticket. Back home I decided to open a claim and ask for the money I paid for the transfer but Wizz Air declined 0n the grounds that they never received money from me. "With regard to your claim, we would like to inform you that a card payment was attempted against our systems for the booking PNR: XXXXXX , which was declined by the cardholder's bank. As no payment has been received for the reservation in question, the waiting period has expired and it has been automatically cancelled." I then sent them an email with the Wizz Air Payment ID, a copy of their own payment confirmation email, a screenshot of the invoice and my bank statement. All of the documents clearly show that the amount was correctly debited from my bank account. 2nd answer "In relation to your claim, we would like to inform you that as we have already provided you with our position in this case, this is our final consideration of this claim. " I am still shocked!

horrible experience, after they charge me for a small bag that was not ever charged by another airline, not even by Ryanair, in the plane the flight attendant was shouting at passengers and the airplane was very dirty, chips on the floor and other trash

"I had a terrible experience on wizz air flight from Rome to Abu Dhabi on the 30th. The airline was late in departure and failed to provide the gate number until just half an hour before closing which made passengers confused and asking everyone for assistance. The flight attendants were rude, even shouting at passengers who brought their own food and drinks because the airline did not offer any and the prices were exorbitant especially one named Khadijah she asked me to give her all the food and drinks otherwise she will take my passport!! Of course I refused to give her any. all the passengers were shocked by the high pitched voice. Anyway it was a lesson and will definitely not be flying with this airline again, and my advice to others is to steer clear of this company.

Wizzair is the worst airline ever. They alowed to broke the international law as they are "privetly owned airline company". That how they explaned the issue that they refuse to my family to fly to Turkey because passport of my son is expaired less than in 120 days. However based on onternational law that rule (about 120 days) works only if going out to Turkey from the airport. But if you a transit passanger, an not leaving transit section of the airport you dont need any local visa as well as 120 days rule... BUT Immigration officer said that they are privet airlines and they can break the law.

This is the worst airline I have ever flown with. They are bunch of crooks! They charged me for luggage at the gate, even though as it turns out my son's bag was within the correct measurements. But what's worse is that when I tried to check in on line in Athens, the website was down. I went to the FAQs / Help Centre but nothing there to help me. No even a phone number. I was charged £50 per person at Athens for THEIR error and when I went to claim from them when I returned, they refused, advising that there was no evidence that I had tried to check in online. I had photographs of the app showing an error message. But nothing. Overall the flight cost me £400 on top of the original fee. The staff are rude and ignorant. NEVER EVER FLY WITH THEM. The cheap tickets are a CON.

The worst company ever, after 7 hours, we were told by the captain the original plane had broken down in Cyprus, when we got home and tried to claim compensation we were told the issue was with air traffic control, they sent me an email stating [IMPORTANT NOTICE: Please note that, given the UK's exit from the European Union, as of 1 January 2021, people living in the UK (ie have a UK registered mail address) will not be able to use the European Commission online. Dispute resolution platform as an alternative dispute resolution body]. On the flight home the automatic check in we paid for did not work, we paid for seat selection with extra leg room, they changed our seats to row 39 without extra leg room, when we boarded i had to ask the cabin crew for wet wipes to clean our seats as the had coke and food on the, so did the gentleman in front of us, the cabin crew stood there while we cleaned our seats, this was the first and last time I will ever use this airline, and I would advise everyone to avoid this terrible company

The worst airline in Europe, possibly the world. DO NOT BOOK WITH THEM! Even if its cheap the time you lose from your with delays noone will give you back. Only if its your only option.

DO NOT USE THIS AIRLINE - SCAM!!! My friend and I were in the departure lounge waiting to board (after hours of delay), when we were informed the flight was cancelled due to lack of staff. Long story short, I have been fighting with them since October 2022 for compensation. We finally received compensation for the first passenger a couple of months ago. After numerous unanswered emails, they responded today, informing me the case is closed with absolutely no explanation!!

Hello this is about my worst experience till date. I was about to fly Wizz Air from Rome Fiumicino to India via Riyadh Flight no- (W68393) and I was denied boarding on grounds of nothing. Aereoporto Leonardo Da Vinci Fiumicino staff at #Wizzair counter were extremely rude and all they said is I need E-visa to enter Saudi. While I said ok and asked to just tell me how to go on about it they did not tell anything and asked to go away. I met the info desk and that was same, they just told me to go to the Wizz Air counter. The travel agency downstairs was closed and no one could help.. The Italian police even they were useless. And most of them couldn't speak proper English. Horrible experience. They did not give me a form for denied boarding as well. I have filed a legal complaint against Wizz Air and Fiumicino airport staff but of no use till now. The flight was back on 18th-December, 2022. The Agency has been just trying to dodge its way and Wizz air too. They don't even respond to emails.

I had flights with many companies but Wizz Air is the most terrible one, in my opinion is illegal how they operate the issues. I bought a flight from Cluj, Romania, to Liverpool with return. The flight was cancelled and they paid in Wizz Air account just one way and without possible to take money back into my account. For the other way they don’t paid. I did a claim and from 25.06.2022 until 14.03.2023 they don’t fixed the issue. In one email they said will pay me back 480€ and to send them the bank details, what i did but no any money and no any answer. After few months of complaining they sent me an email and said the compensation of 400€ was intiated on 16.01.2023 and in maximum 20 days i must see the money in my account. Nothing, not even a penny they paid, i called the bank and i seen they lied. Now nobody answer to emails. Actually what they do is to pull the time and lie the costumers. Avoid this company is very dangerous.