About Croatia Airlines

Croatia Airlines, the national flag carrier of Croatia, has been a key player in the airline industry since its establishment in the early 1990s. It was originally founded to replace the void left by the dissolution of Yugoslav Airlines, aiming to connect various Croatian cities to major European hubs. From its humble beginnings, the airline has witnessed significant growth and has played a pivotal role in enhancing the tourism industry of Croatia, making it more accessible to international tourists. The airline's history is marked by a strategic expansion of routes and services that align with Croatia's economic and tourism strategies, positioning itself as an integral part of the national identity. The fleet of Croatia Airlines has evolved over the years to meet the changing demands of the aviation market and to ensure efficient service across its network. The carrier has focused on modernizing its fleet with aircraft that are better suited for the geographical and economical landscape of Croatia, emphasizing fuel efficiency and passenger comfort. Their aircraft are equipped with contemporary amenities designed to enhance the passenger experience on both short and longer flights. The airline maintains high standards of safety and regularly updates its fleet to keep up with technological advancements and environmental considerations. Croatia Airlines offers a range of services aiming to cater to both business and leisure travelers. It operates numerous flights, connecting major European cities and offering passengers a gateway to the beautiful landscapes of Croatia. In addition to passenger transport, Croatia Airlines also engages in cargo transport, thereby supporting local businesses by facilitating the movement of goods. The airline has a loyalty program, which rewards frequent flyers with various benefits, enhancing customer loyalty and satisfaction. Furthermore, Croatia Airlines is known for its customer-oriented approach, providing personalized services that reflect Croatian hospitality, including in-flight meals inspired by local cuisine and multilingual cabin staff. The airline remains committed to improving its service offerings to maintain competitiveness in the ever-evolving aviation industry.

Overall Value for Money

3.1

From 15 reviews

Seat and Cabin Space

3.2

From 15 reviews

Customer Service

3.7

From 15 reviews

In Flight Entertainment

2.9

From 7 reviews

Baggage Handling

1.0

From 2 reviews

Check-in Process

3.0

From 1 review

Meals and Beverages

3.4

From 14 reviews

Recommend Airline

60.0%

From 15 reviews

Latest Passenger Reviews for Croatia Airlines

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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