About Japan Airlines

Japan Airlines (JAL) is a prominent name in the aviation industry, recognized for its significant contribution to commercial flight services. Founded in the mid-20th century, the airline has grown from its initial domestic routes to become a major international carrier. Throughout its history, JAL has consistently expanded its network, establishing routes across continents, which has enabled it to become one of the flag carriers of Japan. This expansion was bolstered by its strategic alliances and partnerships with other global airlines, enhancing its service offerings and global reach. The fleet of Japan Airlines stands out for its emphasis on comfort, safety, and technology. The airline invests in modernizing its fleet with a focus on environmental sustainability and implementing the latest avionic technologies to ensure passenger safety and operational efficiency. The interior of the aircrafts are designed to enhance passenger comfort, offering different classes of service that cater to varying passenger needs and preferences. This approach not only underscores JAL's commitment to quality but also its pursuit of technological advancement. Services provided by Japan Airlines are distinguished by a commitment to traditional Japanese hospitality, known as "Omotenashi." JAL's in-flight services include a selection of gourmet meals that often incorporate elements of traditional Japanese cuisine, and a range of entertainment options to ensure a pleasant travel experience for passengers of all ages. Moreover, Japan Airlines extends its service philosophy beyond the aircraft, with comprehensive ground services that promote a seamless travel experience, including streamlined check-in processes, comfortable lounge areas, and efficient customer service both at airports and online.

Latest Passenger Reviews for Japan Airlines

Overall Value for Money

4.0

From 23 reviews

Seat and Cabin Space

4.1

From 23 reviews

Customer Service

4.1

From 23 reviews

In Flight Entertainment

3.5

From 22 reviews

Baggage Handling

4.0

From 7 reviews

Check-in Process

3.7

From 7 reviews

Meals and Beverages

3.9

From 22 reviews

Recommend Airline

From 23 reviews