Awful Airline!!! They should be reported to the Civial Aviation Authority because they should not operate at all. Very incompetent pilots. My flight was cancelled yesterday and rebooked to today but again cancelled citing extreme weather conditions while other planes are able to take off from the same airport. Take note that it was sunny all day, not even a chance of rain. Customer service does not even meet the standards of the lowest of the low airlines. They have no sympathy. They are quicker to cancel flights than make and land flights. Also, they only cancelled my flight 2 hours AFTER boarding time or 1 hour after the intended take off time leaving us no time to plan the rescheduling of flights. They even suggested to rebook my flight for the 3rd time 5 days from today which is ABSURD because my holiday trip including hotels, beach activities and airport to hotel transfers has been paid for and nonrefundable. Missed my bestfriend's wedding on top of that. I suggest filing a class law suit to this airline. Any help from Filipino lawmakers out there. We can certainly improve the airline services in the philippines.

LISTEN TO THE OTHER REVIEWS. 1. Booked my flight months in advance 2. Went to check in and they bumped me off my flight, offering me another flight 2 days later (which would have caused me to miss my connecting flight) 3. No email notification. No text message notifications. Zero. 4. Cancelled my ticket because this airline is TRULY UNRELIABLE. 5. Booked with another airline at an exorbitant last minute ticket price so I could actually catch my connecting flight. 6. Cancelled with Cebu BECAUSE THEY CANCELED ONE LEG OF MY FLIGHT. THEY CHARGED ME A “CANCELLATION FEE”!!!!! Do. Not. Use. Them.

Poor service. Cancelled flights few days (in my case 2x with the last one few hours before flight) without explanation. Obviously this will affect your other flight schedule and hotel bookings. Not dependable airline.